Privacy Policy
VELMONT takes the protection of your personal data seriously. This page explains what information is collected through this website, why, and how it is handled, in line with the Swiss Federal Act on Data Protection (FADP).
Data We Collect
When you use the journey calculator or the request form, we collect the information you voluntarily provide: pickup and destination addresses, requested date and time, number of passengers and luggage, along with your contact details (first name, last name, phone, email) and any comment you add.
Purpose of Processing
This data is used exclusively to process your journey request, contact you to confirm it, and ensure your ride runs smoothly. It is never sold or used for advertising purposes.
Third-Party Services
The journey calculator may rely on Google Maps Platform services (addresses and routing) to estimate your journey. Booking requests may be processed through a transactional email provider. These providers only handle the data strictly necessary for their function.
Data Retention
Data submitted through the form is kept for as long as necessary to process your request, then deleted or archived in accordance with applicable legal obligations.
Your Rights
In accordance with the FADP, you have the right to access, correct and delete your data. To exercise these rights, contact VELMONT using the details provided on this website.